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Privacy Policy

This privacy policy sets out how AZULA uses and protects any information that you give when you use this website. AZULA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. AZULA may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We collect the following information when you place an order so we can take care of delivery:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see below.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Personal data like address, name and e-mail address we use to accept and deliver your order. We never provide this data to other parties. 

Creditcard or bankaccount details are not stored by AZULA, we do not even see them. We work with a professional payment solutions provider with a secured payment platform. All transactions go through their SSL platform and details are encrypted and stay secured in their databases. Read more about secured payments by Multisafepay


Cookie Policy


Cookies are small files that are sent from a website to its visitors at hte moment they land on the website. These little files are saved through your webbrowser on your PC. At every new visit to AZULA your PC will send these cookies back to our website. This way AZULA can recognise you and show former details or selections you have made in your earlier visits. 

We do not use cookies to identify you! 


These cookies are necessary for the webshop to function. Think saving items to your shopping cart, your login details or even cookies to notify your personal cookie settings.  

AZULA does not use any remarketing tactics.

Without your approval to use cookies or if you have disabled cookies in your browser settings you can visit our webshop but you cannot place an order. Therefore you would need to be able to use first party cookies.



AZULA also uses thrid party cookies. We use cookies from Google Analytics so we can improve our website and improve user experience. We also use cookies from Facebook.  



We link to other, external websites from third parties. AZULA holds no responsability for cookie use and privacy on those third party websites.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.



List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.